Booking Terms & Conditions

Sea the Change
Cycle Shack, Manse Road, Eyemouth
Registered Scottish Charity SC050664

1. General

By making a booking with Sea the Change, you confirm that you have read and agree to these Terms and Conditions. These terms apply to all bookings made through our online booking system, including E-Bike Hire, Trishaw Rides and Beach Wheelchair reservations.

2. Minimum Booking Notice Periods

To ensure we can accommodate your booking, a minimum notice period applies to all experiences:

Beach Wheelchairs — 48 hours
Trishaw Rides — 48 hours
E-Bike Hire — 48 hours (available Tuesday – Saturday only)

Bookings made within the minimum notice period may not be accepted. If you are unsure whether your booking has been confirmed, please contact us directly.

3. Cancellations & Amendments

We understand that plans can change. If you need to cancel or amend your booking, please let us know as soon as possible by contacting us directly.

Cancellations made with more than 48 hours notice – no charge
Cancellations made with less than 48 hours notice – may be subject to a cancellation fee
No-shows – may be charged in full

We reserve the right to cancel or amend bookings in exceptional circumstances, including adverse weather conditions. In such cases we will contact you as soon as possible and offer an alternative date or a full refund where applicable.

4. E-Bike Hire

E-Bike Hire is available Tuesday to Saturday only
Riders must be aged 16 or over
A valid form of ID may be required at the point of collection
Wearing a helmet is mandatory — a helmet will be provided at the point of collection
All e-bikes are safety-checked and provided clean and in good working order before hire
Riders are responsible for checking the bike before riding and accept it in its current condition
E-bikes must only be used on suitable roads and paths — racing, off-road riding and use on sand is strictly prohibited
Riders are responsible for the safe keeping of the bike at all times — it must be kept locked when not in use
If hired overnight, the bike must be stored indoors — storage in a vehicle or under outdoor covers is not permitted
Transporting the bike in or on a vehicle is not permitted unless agreed in writing with Sea the Change in advance
Bikes must be returned to the Cycle Shack clean and in the same condition as collected by the agreed return time
Normal wear and tear is accepted — damage from misuse or accidents will be charged at standard repair rates
Riders confirm they are fit and able to ride, with no health issues preventing safe participation
Riders accept full personal responsibility for any injury, damage or loss during the hire period
Sea the Change may assist with bike recovery during the hire period at their discretion, but this is not guaranteed
Riders agree to complete a short feedback form following their hire
Sea the Change reserves the right to refuse hire at its discretion

5. Trishaw Rides

Trishaw rides are operated by trained volunteer pilots
Rides are subject to volunteer availability and suitable weather conditions
Rides are free of charge — donations are gratefully received and help us keep the service running
Sea the Change reserves the right to cancel or curtail a ride in the interest of rider safety

5b. Trishaw Rides – Safety & Suitability

Our trishaw rides are designed to be accessible and enjoyable for as many people as possible. However, for the safety and comfort of all riders, our trishaws have a maximum passenger weight limit of 25 stone (159kg).
Maximum total combined weight (passenger and pilot): 39 stone (248kg)
If you are unsure whether a trishaw ride is suitable for yourself or the person you are booking for, please contact us before making a booking. Our team will always do their best to help and will handle any enquiry with complete discretion and sensitivity.
We follow the guidance of Cycling Without Age Scotland in relation to rider suitability and safety. In some circumstances, a member of our team may need to discuss suitability with you prior to confirming a booking.
We want everyone to have a wonderful experience with us, and we’d always rather have a friendly conversation in advance than have anyone disappointed on the day.

6. Beach Wheelchair Hire

Beach Wheelchair hire is free of charge
Bookings must be made a minimum of 48 hours in advance
Wheelchairs must be returned in the same condition as collected
Any damage must be reported to a member of the Sea the Change team immediately
Use of the beach wheelchair is entirely at the user’s own risk
Sea the Change accepts no liability for injury or accident during use

7. Donations

Many of our services are offered free of charge as part of our charitable mission. We rely on the generosity of our community to keep these services running. If you are able to make a donation at the time of booking or after your experience, it is very much appreciated and goes directly towards supporting Sea the Change’s work in Eyemouth and the surrounding area.

Click Here to Donate

8. Accessibility & Assistance

We are committed to making our experiences accessible to everyone. If you have a specific accessibility requirement or question before making a booking, please contact us directly and we will do our best to accommodate your needs.

9. Liability

Sea the Change takes all reasonable steps to ensure the safety and enjoyment of all participants. However, all activities are undertaken at the participant’s own risk. Sea the Change accepts no liability for loss, injury or damage howsoever caused, except where required by law.

10. Data & Privacy

Any personal information collected at the time of booking is held and processed in accordance with our Privacy Policy and in compliance with UK GDPR. We will not share your details with third parties without your consent.

11. Contact

If you have any questions about these terms, or need to discuss your booking, please get in touch:

📍 Cycle Shack, Manse Road, Eyemouth 🌐 seathechange.org.uk

These terms were last updated March 2026.

Booking Terms & Conditions